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Tenant Portal


We’re glad to have you as part of our community! Use the links below to quickly pay rent or request maintenance. For anything else, don’t hesitate to reach out — we’re here to help make your rental experience smooth and stress-free.

Pay Rent
Maintenance Request

Important Dates and Notices

  • Rent is due on the 1st of each month (unless stated otherwise in your lease)

  • Late fees apply starting on the 6th day after rent is due

  • It is the tenant’s responsibility to ensure all rent is paid on time

  • Rent can be paid via the online portal (Baselane) or by mailing a check to our office:

    Sands Real Estate and Property Management
    3645 Bonita Beach Rd SW #1
    Bonita Springs, FL 34134

  • Returned payments may be subject to additional fees as outlined in your lease

  • Maintenance emergencies should be reported by phone/text immediately at (239) 420-8865

  • Pest control Interior Pest Control is the responsibility of the tenant. 

  • Quiet hours:  10 PM – 7 AM based on city regulation

  • Community reminders: Please follow all HOA or community rules where applicable. Any fines recieved by the HOA will be passed along to the tenant and will be due upon receipt

🛠️ Maintenance Responsibility Reminder

Per your lease agreement:

  • Tenants are responsible for the cost of any non-major repairs under $250.00.

  • This includes items such as minor plumbing issues, clogged drains, AC filter replacements, light bulb changes, and other general wear-and-tear maintenance.

  • Repairs exceeding $250.00 or classified as major system failures (e.g. HVAC, electrical, plumbing, structural) are the landlord’s responsibility.

  • If unsure whether a repair falls under your responsibility, please contact us before submitting a request

🗓 Maintenance Expectations

  • Non-emergency maintenance is usually addressed within 1–3 business days

  • Emergency issues (like AC out, water leak) are addressed immediately

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